We guarantee our server uptime to be a minimum of 99.9% uptime every month. In the unlikely event we fail to meet this, we will credit your client account based on the duration of the downtime.
To guarantee our UpTime, all our servers' services (FTP, E-mail, webservers) are monitored and such monitoring is public for everyone.
We use one of the easiest and most well-known control panel: cPanel.
With cPanel you will be able to manage all your sites with no issues and in the easiest way.
Moving from another host? No problem! Just let us know and we will transfer your account to our servers free of charge.
This includes all your files, databases, emails and cPanel settings. Free transfers from cPanel and DirectAdmin, ask for other panels.
All servers have Softaculous installed, install +200 apps in just one click.
Including: Wordpress, Softaculous, SMF and PHPBB.
ur doors never close! We guarantee true 24/7 tech support, we are always here to assist you! Our average response time is under 60 minutes.
We've been around for +10 years, we know how to treat a client.
Accounts are instantly deployed by our automated system once your invoice is paid. Deployment typically takes under a minute and our system will automatically send you an email containing the login details for your new hosting account..
If an account with a thirty (31) day money-back guarantee is purchased and cancelled within thirty (31 days of sign up, the Customer will, upon request, receive a full refund of all hosting fees.
Yes. We allow all kind of sites.
You can upgrade or downgrade anytime through our client area.
Currently, we only allow Paypal as payment method.
No, it is not necessary, you can made the details up.
No, we will not place ads on your sites. You are paying for your sites' resources.
Yes, you can choose our subdomain while ordering, or create fansites with our subdomain in WHM.
For $1.5/mo you can add 5 additional accounts, you can order as additional sites as desired. This can be ordered through our client area as "addon" service.
No, additional sites can only be adquired on "City" package.
Yes, daily backups are sent to a remote destination and on monthly basis to a Google Drive account.
Yes, we can transfer your sites for free if your panel is cPanel or DirectAdmin, you can ask for other panels.
We always wanted to build a high quality fansite. We found FansCity and since then our site has grown a lot, we enjoy all their features such as 24/7 support, free e-mails. One thing we love about them is that they're always improving their services.
After problems with FanFusion stealing our domain we decided to stop trusting Free Fansite Hostings and we decided to choose FansCity due to their experience with fansites, they were so kind to us since the first moment and their features are the best ones. I can say I'm not worried about loosing any data.